Privacy Policy

Last Updated: February 2026

FloatBuds LLC ("FloatBuds™," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.floatbuds.shop or make a purchase from us.

By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.

1. Company Information

FloatBuds LLC
A Wyoming Limited Liability Company
Email: contactfloatbuds@gmail.com

2. Information We Collect

2.1 Personal Information

When you visit our site or make a purchase, we may collect the following information:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors — we do not store your full payment card details)
• Order Information: Products purchased, order history, sizing preferences
• Communication Data: Emails, messages, and correspondence with our customer service team
• Account Information: If you create an account, your login credentials and preferences

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, referring website, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See Section 7 below

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order, including shipping updates
• Provide customer support and respond to inquiries
• Send promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information with the following third parties:

4.1 Service Providers

• Shopify: Our e-commerce platform that hosts our website and processes orders
• Payment Processors: Secure third-party payment gateways (e.g., Stripe, PayPal) to process transactions
• Shipping Partners: Courier services (e.g., Aramex) to deliver your orders
• Email Service Providers: To send order confirmations, shipping updates, and marketing emails
• Analytics Providers: To help us understand website usage and improve our services

4.2 Advertising Partners

• Meta (Facebook/Instagram): For advertising and remarketing purposes
• Google: For analytics and advertising

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If FloatBuds LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

Order information is typically retained for a minimum of 7 years for legal and accounting purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function (e.g., shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at contactfloatbuds@gmail.com.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contactfloatbuds@gmail.com.

10. International Data Transfers

FloatBuds LLC is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our website or making a purchase, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at contactfloatbuds@gmail.com

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and important product safety information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FloatBuds LLC
Email: contactfloatbuds@gmail.com

We aim to respond to all inquiries within 48 hours.

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